Frequently Asked Questions

What are your Terms & Conditions of Sale?
Terms: Net 30 days from date of invoice to customers with satisfactory credit references. A 1½% per month (18%/year) finance charge may be added to past due invoices. All invoices payable in US currency. Visa, Mastercard, American Express, and wire transfers accepted.

Merchandise is shipped FOB Poland, New York by the most efficient means available.

All prices are FOB Poland, New York payable in US currency. All prices are subject to change without notice. Orders will be invoiced at prices prevailing at time of shipment.

Do you ship worldwide?
Yes, we’ll ship your merchandise anywhere that can accept deliveries.

Do you have customer service?
Of course! Our friendly and knowledgeable customer service representatives are available to answer your questions Monday - Friday, 8:30am - 5:oopm EST.

What is your Warranty/Return Policy?
See our Warranty/Return Policy page for more information.

What is your Privacy Policy?
See our Privacy Policy page for more information.


If you have further questions, please contact
Customer Service at 1-800-848-8483 or
submit a contact request.

+1-315-826-3600 / 1-800-848-8483

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